Privacy Policy

Privacy Policy

This Privacy Policy describes how ChicCouture (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us at:

support@chiccuture.com
or via our contact page.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information”.

Device Information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: web browser version, IP address, time zone, cookie information, viewed pages/products, search terms, and interaction data.

Order Information

Purpose of collection: to provide products or services, process payments, arrange shipping, provide confirmations, communicate with you, and screen for fraud.
Source of collection: collected from you.
Disclosure for a business purpose: shared with Shopify.
Personal Information collected: name, billing address, shipping address, payment details, email address, and phone number.

Customer Support Information

Purpose of collection: to provide customer support and respond to inquiries.
Source of collection: collected directly from you.
Disclosure for a business purpose: shared with Shopify and relevant service providers as needed.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us operate our store and fulfill our services. For example:

Behavioral Advertising

We use your Personal Information to provide relevant ads and marketing.

For example:

We may also share data with advertising partners via cookies.

You can opt out here:

Or via:
https://optout.aboutads.info/

Using Personal Information

We use your Personal Information to:

  • Offer products

  • Process payments

  • Ship orders

  • Provide updates and support

Lawful Basis (GDPR)

If you are in the EEA, we process your data based on:

  • Your consent

  • Contract fulfillment

  • Legal obligations

  • Legitimate interests

Retention

We retain your Personal Information for our records unless you request deletion.

Automatic Decision-Making

We use limited automated processes (e.g., fraud detection), which do not have significant legal effects.

Your Rights

GDPR (EEA residents)

You have the right to:

  • Access your data

  • Correct or delete your data

  • Transfer your data

Contact us to exercise your rights.

Your data may be processed outside Europe, including Canada and the United States.

CCPA (California residents)

You have the right to:

  • Access your data

  • Request deletion

  • Correct your data

Cookies

We use cookies to improve your experience and analyze usage.

Cookies may include:

  • Functional cookies

  • Analytics cookies

  • Advertising cookies

You can manage cookies via your browser settings. Blocking cookies may affect site functionality.

Do Not Track

We do not respond to “Do Not Track” signals due to lack of standardization.

Changes

We may update this Privacy Policy periodically. Continued use of the Site means acceptance of changes.

Complaints

If you have concerns, please contact us at:

support@chiccuture.com

You may also contact your local data protection authority if needed.